Terms & Conditions
Ever by Ellie
Welcome to Ever by Ellie. By accessing and using my website (everbyellie.co.uk), you agree to comply with the following terms and conditions. Please read them carefully.
Use of the Website
This website is provided for informational purposes regarding my services as a wedding hair stylist. You agree to use this site responsibly and not to engage in any activities that may harm the website.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Ever by Ellie unless otherwise stated. Unauthorised use or reproduction of any content is prohibited.
Booking and Reservation
By booking with Ever by Ellie you agree that all members of your wedding party having their hair styled by Ellie are covered by the following terms and conditions:
A non-refundable booking fee 30% of the final sum is required to secure your wedding date in the Ellie's diary. This will be deducted from the final sum of the overall cost.
Your booking is not confirmed until a booking fee has been received.
Payment for the hair trial is to be paid the day before the preview in full.
The remaining balance must be paid in full typically 30 days before the wedding date.
Payment Terms
All services must be paid in full by the agreed-upon date. Failure to pay the balance by this date may result in cancellation of services without a refund of the deposit.
Accepted payment methods are bank transfer or cash.
No refund Policy
Once full payment is made it is non refundable. This includes, but is not limited to, cancellations, or dissatisfaction with services once rendered.
Your booking fee is non refundable. Should you need to reschedule your date, your booking fee will be transferred but not returned.
Changes and cancellations
If the Client wishes to make changes to their booking (e.g., changes to the wedding party size or service type), this must be done at least 30 days before the wedding date. Any additions or changes may result in additional fees.
If the Client cancels the booking after full payment has been made, no refund will be given.(including individual party members). Cancellations before full payment will result in the forfeiture of the deposit.
In the unlikely event that Ellie has to cancel an appointment, a full refund will be given, and an alternative technician will be recommended.
Bridal Previews
Previews are to be held at Ellie’s home studio based in Galleywood, Chelmsford.
Previews are arranged weekdays between 10am - 3pm. If a later appointment is required, this can be requested.
Previews are strictly bride only. If a bridal party member would like a trial, this can be arranged post bridal preview followed by completion of post preview questionnaire.
Travel Fees
Travel charges of 0.50p per mile will be applied should the location be out of your included package radius of CM2 Chelmsford.
Liability
Ellie accepts no liability for any reactions caused to the client related to products. Every effort is made during the consultation process to agree a style for the wedding day, then Ellie accepts no liability for the outcome of any style changes made on the wedding day or condition of the hair caused by products used by the client previous to the technician styling the hair on the wedding day.
Photography and use of images
Photos and videos are taken at your trial for Ellie’s reference. Ellie has the right to use photos for social media and website purposes unless asked not to do so.
Extras
Should the client wish to have extensions or accessories in the hair, these will need to be purchased by the client. Prices include styling only.
Additional artists will be provided by Ellie for a party over 6 persons.
Additional artists will be advised if there is a early start time.
Client information
Information collected will be stored safely and is used purely to carry out your instructions and action payments. There are no circumstances under which this information might be passed to a third party.